United 2–1-1 to manage The Point
Apr 13th, 2010 | By Webmaster
Corinne Calise Russo, Director of the Rhode Island Department of Elderly Affairs (DEA), has announced that United Way 2–1-1 in Rhode Island has been awarded a three-year grant, through a competitive bidding process, to manage to the state’s Aging and Disability Resource Center (ADRC), known as The Point.
Since its inception in 2005, The Point has served a primary gateway to home and community based long term care services and institutional care. The Point ensures that all individuals have access to information, assistance, assessment and counseling services regarding home and community based services, institutional care and other related long term care services.
“The Point is recognized as the primary resource for seniors, adults with disabilities, family members, and caregivers to define consumer-directed long-term care options,” declared Corinne Calise Russo, DEA Director.
“The Point and DEA share a common vision for Rhode Island. We are jointly committed to
preserving and protecting the independence and dignity of our constituents and providing them with options to remain vibrant members of their community,” she added.
“Based on the historical commitment of DEA and United Way 2–1-1 in Rhode Island, to serving vulnerable citizens, we are extremely confident in the ability of United Way 2–1-1’s professionalism and demonstrated ability to succeed in taking THE POINT to an increased level of achievement and public service,” declared Director Russo.
“We’re grateful to the Department of Elderly Affairs for the opportunity to serve the
elderly and adults with disabilities through United Way 2–1-1 in Rhode Island,” said Anthony Maione, president and CEO of United Way of Rhode Island.
“The trained Information and Referral Specialists who answer the phones at the 2–1-1 call center will help ensure these individuals, their families, and their caregivers receive the assistance they need.”
“Dialing the 2–1-1 is the fastest way to get to The Point,” said Cristina Amedeo, director of United Way 2–1-1 in Rhode Island.
“It’s that easy to get information about health and human services 24 hours a day, seven
days a week. The collaboration between DEA and United Way 2–1-1 of Rhode Island will assure that The Point meets the needs of our clients,” she declared.
Funding for The Point is provided by the federal Administration on Aging (AoA). To ensure that Rhode Islanders seeking information about long-term care services and other programs receive the most current, concise, and clear information, The Point will continue to partner with other agencies such as statewide Community Information Specialist agencies (Regional Points); senior centers; state Departments of Human Services; Labor and Training; Children, Youth and Families; Mental Health, Retardation and Hospitals; Ocean State Center for Independent Living; Crossroads Rhode Island; and Quality Partners of Rhode Island.
In 2008, The Point was cited as a “Program Champion” by AoA for its outreach and education programs, training, partnerships with other community agencies for providing consumer-focused information regarding long-term care options in Rhode Island.
The Point, under its new management, is accessible by calling 401–462-4444 or 401–462-4445 (TTY), by dialing 211, or by the 711 system for deaf/ hard of hearing callers, 24 hours a day, 7 days a week. Language translation will be provided, as needed. The Point’s website address is www.ThePointRI.org. The website can also be accessed through the United Way 2–1-1 in Rhode Island website links at www.211ri.org or www.uwri.org.
Walk-in clients are welcome for consultation or counseling by a Point Benefit Specialist at
United Way 2–1-1 in Rhode Island, located at 50 Valley Street, Providence, on Monday, Wednesday, and Friday, from 8:00 am to 4:00 pm, Tuesday and Thursday from 8:00 am to 8:00 pm, and Saturday from 8:00 am to 12 noon. Additional on-site appointment information at alternate locations will be announced soon, along with a toll-free “800” number.
About United Way 2–1-1 in Rhode Island:
On June 1, 2007, United Way 2–1-1 in Rhode Island was launched as a telephone service to work similarly to 9–1-1 and 4–1-1. By dialing 2–1-1, you receive a 24/7/365 health and human services helpline staffed by information referral and state-health and insurance counseling specialists. The service is free, confidential and local, and in 175 languages and dialects. United Way 2–1-1 in Rhode Island is headquartered at United Way of Rhode Island. It is funded by United Way of Rhode Island with support from Hasbro’s Children Fund, State of Rhode Island and administered by Family Service of R.I. For more information, visit www.211ri.org.
About the Rhode Island Department of Elderly Affairs:
The Department of Elderly Affairs was established as a cabinet-level position in 1977 under Rhode Island General Law 42–66-1. DEA is responsible for the development and implementation of a comprehensive system of programs and services for Rhode Islanders age 60 and older. DEA is also the state’s single planning and service area agency on aging under the provisions of The Older Americans Act of 1965.
